TERMS OF USE

The person in charge of this web page is RIOSA-REFINING INDUSTRIAL OLEICOLA, SA, company registered in the Mercantile Registry of Jaén on June 26, 1965 (Volume 41, Book 8, Folio 38, Section 3, Page 85, Inscription 1), with CIF ESA23008238 And registered office at BARRIADA DEL PUENTE, S/N - 23450 - IBROS (JAÉN)

You can also contact RIOSA-REFINING INDUSTRIAL OLEICOLA, SA through the following email address riosa@riosa.com, Web riosa.com, phone +34 953692000.

RIOSA-REFINING INDUSTRIAL OLEICOLA, SA As the person in charge of this website, it assumes the commitment to process the information of our users and clients with full guarantees and to comply with the national and European requirements that regulate the collection and use of the personal data of our users.

We inform you that our website and mailbox are hosted in EU countries

This website, therefore, strictly complies with REGULATION (EU) 2016/679 regarding the protection of natural persons with regard to the processing of personal data and the free circulation of these data, Organic Law 3/2018 on Protection of Data and Guarantee of Digital Rights and the LSSI-CE Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce.

GLOSSARY

• Server: machine provided with hardware and software, capable of meeting customer requests and responding accordingly.

• Software: software of a computer system.

• cookies: files that web pages save on users' devices while they browse their website, where certain information is stored to improve browsing and use of services.

• Portal: Internet domain composed of multiple web pages with different urls.

• url: (from English, Uniform Resource Locator) refer to the address that identifies content posted on the Internet.

GENERAL CONDITIONS OF USE

These General Conditions regulate the use (including mere access) of the web pages, members of the website of riosa.com and its subdomains (SUBDOMINIO.riosa.com). including the contents and services made available on them. Every person ("User") that accesses the web riosa.com, or to one of its subdomains (SUBDOMAIN.riosa.com) agrees to submit to the General Conditions in force at any time of the portal riosa.com

The registered domain (hereinafter Portal, Website, web address) riosa.com is owned by RIOSA-REFINING INDUSTRIAL OLEICOLA, SA, who has been granted the exclusive use of them.

The official portal of RIOSA-REFINING INDUSTRIAL OLEICOLA, SA is riosa.com whose purpose is to facilitate the dissemination, acquisition and knowledge of the activities carried out by the company, as well as the products and services offered to the general public.

The use, navigation, registration and any other activity that implies access to the aforementioned websites is understood as the full, express and conscious acceptance of these conditions, without prejudice to the fact that other specific ones may be applied for the correct and complete provision of the services. Services that require additional information.

At any time, and without prior notice, the company can make changes, additions, corrections, deletions and updates to the presentation or configuration of this or any of the domains owned by it and its subdomains.

Each modification will be indicated on the portals themselves, indicating the web version and the date of modification to disseminate said information among users, for whom it is convenient to verify the accuracy and/or validity of these conditions.

PERSONAL DATA WE COLLECT AND HOW WE DO IT

Read Privacy Policy.

COMMITMENTS AND OBLIGATIONS OF USERS

The User is informed, and accepts, that access to this website does not imply, in any way, the beginning of a commercial relationship with RIOSA-REFINING INDUSTRIAL OLEICOLA, SA In this way, the user agrees to use the website, its services and contents without violating current legislation, good faith and public order.

The use of the web for illegal or harmful purposes, or that, in any way, may cause harm or prevent the normal functioning of the website is prohibited. Regarding the contents of this website, it is prohibited:

• Its reproduction, distribution or modification, total or partial, unless you have the authorization of its legitimate owners.

• Any violation of the rights of the provider or of the legitimate owners.

• Its use for commercial or advertising purposes not authorized by the legitimate owners.

When using the portal, riosa.com, and all its subdomains (SUBDOMAIN.riosa.com) the User undertakes not to carry out no conduct that could damage the image, interests and rights of RIOSA-REFINING INDUSTRIAL OLEICOLA SA. or of third parties or that could damage, disable or overload the portal or that would prevent, in any way, the normal use of the web or the portal.

However, the User must be aware that the security measures of computer systems on the Internet are not entirely reliable and, therefore, RIOSA-REFINING INDUSTRIAL OLEICOLA SA. cannot guarantee the absence of viruses or other elements on the portal riosa.com or in any of its subdomains (SUBDOMAIN.riosa.com) that may cause alterations in the User's computer systems (software and hardware) or in their electronic documents and files contained therein.

In the event that the User causes damage to RIOSA-REFINING INDUSTRIAL OLEICOLA, SA or to third parties for misusing the Web portal, RIOSA-REFINING INDUSTRIAL OLEICOLA, SA will be excluded from any responsibility that could be imputed to it. For this purpose, the User will assume the exclusive responsibility that may arise and will hold the User fully harmless. RIOSA-REFINING INDUSTRIAL OLEICOLA, SA

SECURITY MEASURES

The personal data communicated by the user to RIOSA-REFINACIÓN INDUSTRIAL OLEÍCOLA, SA through the portal riosa.com or any of its subdomains (SUBDOMAIN.riosa.com) They can be stored in automated databases or not, whose ownership corresponds exclusively to RIOSA-REFINING INDUSTRIAL OLEICOLA, SA, assuming all technical, organizational and security measures that guarantee the confidentiality, integrity and quality of the information contained therein in accordance with the provisions of current regulations on data protection.

Communication between users and the portal riosa.com, including its subdomains, use a secure channel (https), and the transmitted data is encrypted thanks to protocols SSL, TLS or similarTherefore, we guarantee the best security conditions so that the confidentiality of users is guaranteed.

However, the User must be aware that Internet security measures are not impregnable.

CLAIMS

RIOSA-REFINING INDUSTRIAL OLEICOLA, SA informs that there are claim forms available to users and customers.

The User may make claims by requesting their claim form or by sending an email to riosa@riosa.com indicating your name and surname, the service and/or product purchased and stating the reasons for your claim.

DISPUTE RESOLUTION PLATFORM

In case it may be of interest to you, to submit your claims you can also use the dispute resolution platform provided by the European Commission and which is available at the following link: http://ec.europa.eu/consumers/odr/

INTELLECTUAL AND INDUSTRIAL PROPERTY RIGHTS

By virtue of the provisions of articles 8 and 32.1, second paragraph, of the Intellectual Property Law, the reproduction, distribution and public communication, including the method of making them available, of all or part of the contents of this web page, for commercial purposes, in any support and by any technical means, without the authorization of RIOSA-REFINING INDUSTRIAL OLEICOLA, SA The user undertakes to respect the rights of Intellectual and Industrial Property owned by the portal of riosa.com and all its subdomains (SUBDOMINIO.riosa.com). Otherwise, the infringing User will assume all direct and indirect responsibilities that may arise.

The user knows and accepts that the entire content of the web portal, domain and its subdomains (mentioned without being exhaustive), such as the text, software, programming code, content (including structure, selection, arrangement and presentation of the same) podcast , photographs, audiovisual and graphic material, is protected by trademarks, copyrights and other legitimate rights, in accordance with international treaties to which Spain is a party and other property rights and laws of Spain.

In the event that a user or a third party considers that there has been a violation of their legitimate intellectual property rights due to the introduction of certain content on the web, they must notify said circumstance to  riosa@riosa.com indicating:

• Personal data of the interested owner of the rights allegedly infringed, or indicate the representation with which he acts in the event that the claim is presented by a third party other than the interested party.

• Indicate the contents protected by intellectual property rights and their location on the web, the accreditation of the indicated intellectual property rights and an express declaration in which the interested party is responsible for the veracity of the information provided in the notification

EXTERNAL LINKS

web portal pages riosa.com, could provide links to other own websites and contents that are owned by third parties.

The sole purpose of the links is to provide the User with the possibility of accessing said links.

RIOSA-REFINING INDUSTRIAL OLEICOLA, SA is not responsible in any case for the results that may be derived to the User by accessing said links.

Information provided on these External Sites is subject to the privacy policies used on such Sites and will not be subject to the privacy policy of riosa.com. Therefore, we highly recommend Users to review in detail the privacy policies of the links of other websites.

However, hyperlinks to External Sites must respect the following conditions:

• The linked web page will not contain information or any other content that may be considered contrary to public order or violating rights, nor what is considered illegal, discriminatory, or violating commonly accepted ethical principles.

• The quality, accuracy, reliability, correctness or morality of the contents or services that the hyperlinked destination website may offer is not guaranteed, and the user assumes the consequences, damages or actions that may arise from accessing it without being able to take responsibility for in any way to RIOSA-REFINING INDUSTRIAL OLEICOLA, SA. , as indicated in the Responsibilities section.

• RIOSA-REFINING INDUSTRIAL OLEICOLA, SA  You can request at any time the removal of external links to your web portal riosa.com or to any of its pages or subdomains, and in general any external link to an address under its main domain riosa.com, without the need to allege any cause, withdrawal that must be carried out immediately as soon as the notification is received.

The User who intends to establish any technical link device from an external website to the portal riosa.com must obtain the prior written authorization of RIOSA-REFINACIÓN INDUSTRIAL OLEÍCOLA, SA The establishment of the link does not imply in any case the existence of relations between RIOSA-REFINING INDUSTRIAL OLEICOLA, SA and the owner of the site to which the link is established, nor the acceptance or approval by  RIOSA-REFINING INDUSTRIAL OLEICOLA, SA of its contents or services

EXCLUSION OF GUARANTEES AND RESPONSIBILITY

The user expressly declares that the computers from which they access are provided with original hardware and software, with their corresponding license for use. Likewise, it states that it has implemented and active the appropriate security measures and that all the software installed on the devices that allow access and/or use of the portal are updated to the latest version released by the licensee and/or manufacturer. Any error or damage that could be caused as a consequence of the breach of these conditions is the sole responsibility of the user.

The Provider does not grant any guarantee nor is it responsible, in any case, for damages of any nature that could be caused by:

• The lack of availability, maintenance and effective operation of the web, or its services and contents;

• The existence of viruses, malicious or harmful programs in the contents;

• The illegal, negligent, fraudulent or contrary use of this Legal Notice;

• The lack of legality, quality, reliability, usefulness and availability of the services provided by third parties and made available to users on the website.

• The provider is not responsible under any circumstances for damages that may arise from the illegal or improper use of this website.

The user is aware, understands and acknowledges that the exclusive responsibility for access and/or use of the information contained in the portals falls on him. RIOSA-REFINING INDUSTRIAL OLEICOLA, SA., being prohibited any derivation of responsibility for said action.

RIOSA-REFINING INDUSTRIAL OLEICOLA, SA is not responsible for the information and content stored that allows third parties to independently publish content. For illustrative purposes, without being understood as a closed list, it is understood as such publications in Social Networks, Chats, Blogs, comments, forums, etc. RIOSA-REFINING INDUSTRIAL OLEICOLA, SA is not responsible for the answers or answers made through the different email addresses that appear on its Website, and cannot derive binding legal effect in any case.

In compliance with the provisions of the LSSI, RIOSA-REFINING INDUSTRIAL OLEICOLA, SA actively collaborates with authorities and security forces in the blocking and/or withdrawal, or any other action that has administrative or judicial authorization, of all those contents that could affect or contravene International, National Spanish legislation, rights of third parties, morality and public order.

DATA OF MINORS

This page and web portal is not directed at minors. If you are a minor, please do not try to register as a user of our web portal. If we discover that by our own error or omission of the user we have obtained personal information from a minor, we will delete said information as soon as possible.

In accordance with the provisions of article 7 of Organic Law 3/2018, of December 5, on the Protection of Personal Data and Guarantee of Digital Rights, a minor may give consent to the processing of their personal data when they are older than 14 years.

MODIFICATIONS

The page and web portal riosa.com, ownership of RIOSA-REFINING INDUSTRIAL OLEICOLA, SA, you can modify this legal information and that of your Privacy Policy, in order to adapt it to changes in current regulations or in the structure and operation of its Responsible.

For this reason we advise users to visit it periodically. When significant changes occur, users may be notified either by means of a notice on the web or by email to those people who are registered.

APPLICABLE LAW AND JURISDICTION

In general, the relationships between RIOSA-REFINING INDUSTRIAL OLEICOLA, SA with the Users of its telematic services, present on this website are subject to Spanish legislation and jurisdiction and to the courts of JAEN.

CONTACT

In the event that any User has any questions about these Legal Conditions or any comments about the portal riosa.com, please go to riosa@riosa.com.